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    Hearing Services Knowledge Base

    Welcome to the Hearing Services Knowledge Base which contains guidance on our Hearing services. Use the search bar or manually navigate through the articles to get started.

    Click the button below to access our EBundle Services Knowledge Base, which includes articles on Opus 2 Transfer, preparing documents for upload and platform functionality.

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              Articles

              • Hearing Service Information

                General information around our services, contact information and support hours.

              • Court Reporter Requirements

                Information related to Court Reporter requirements

              • Transcription

                Guidance on transcripts, amendment processes, confidential session protocols and transcript referencing

              • Realtime Features

                How to annotate, chat and navigate the Realtime functionality during the hearing

              • Electronic Presentation of Evidence (EPE)

                Functionality available to the EPE Operator in the hearing to customise the display of documents.

              • Audio Files

                Information and guidance on what audio is available from proceedings and how to obtain it

              • Opus 2 Virtual Hearings

                Guidance on virtual hearings with Opus 2

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